For Quick Service and Fast Casual Concepts
The restaurant industry has faced significant changes as customer dining habits and routines evolve. Restaurants are challenged to meet new demands while navigating labor shortages. Strategic design and remodeling of restaurant structures and parking areas have become essential in accommodating these changes.
Third-party delivery and takeout have become increasingly popular, leading to lasting changes, particularly in Quick Service Restaurant (QSR) and Fast Casual Restaurant (FCR) designs. To meet the growing demand for convenience, we have remodeled numerous restaurant franchises to include enhanced ordering areas such as pick-up windows (also known as pick-up pods or shelves), curbside pick-up zones, and mobile ordering stations.
With these new features, it has become crucial to implement systems that ensure the right customers receive their orders. Incorporating monitoring mechanisms or secure pick-up solutions is now a best practice for restaurants looking to maintain efficiency and customer satisfaction.
As contactless ordering and self-service kiosks become more prevalent, restaurants must redesign their spaces to accommodate new technology while allowing customers room to comfortably place their orders. Clear signage, wayfinding solutions, and intuitive layouts help reduce congestion and confusion, especially when traditional customer service roles are minimized.
The rise of automation in restaurant kitchens has been a game-changer for operations with reduced staff. Upgrading to more automated and efficient equipment often requires a thoughtful redesign to maximize available space. Our team works closely with architects to reconfigure kitchens to accommodate these innovations, ensuring a more streamlined and productive environment.
QSR and FCR concepts have increasingly benefited from adding or expanding drive-thru lanes. Whether incorporating a new drive-thru or doubling capacity with a second lane, these enhancements significantly improve service speed and customer throughput, particularly during peak times.
Wolgast has long-time (going back to 1980s) and comprehensive experience working with franchised restaurant chains throughout Michigan. Whether you need remodeling, new construction, or design-build services, we are equipped to modernize your restaurant to improve customer experience and operational efficiency. Partner with us to take your concept to the next level.
Contact Us:
800-WOLGAST
www.wolgast.com